Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags (if applicable), and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at marwilliams6@gmail.com.

Please do not send items back without contacting us first. Items returned without prior approval may not be accepted.

If your return is approved, we will provide you with instructions on how and where to send your package. Return shipping instructions, including whether a return shipping label is provided, will be communicated at the time your return is approved.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item.

Please provide your order number and, where applicable, photos of the damaged or incorrect item so we can evaluate the issue and provide an appropriate resolution.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Opened or used coffee or other consumable products

• Personalized or custom-made products

• Gift cards

• Sale or clearance items

• Items that are damaged due to misuse or improper handling

If you are unsure whether your item is eligible for return, please contact us at marwilliams6@gmail.com before sending it back.

Exchanges

We do not offer direct exchanges. The fastest way to get a different item is to return the original item, if eligible, and place a new order for the item you want.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at marwilliams6@gmail.com.

Return Address

Return instructions and the applicable return address will be provided after your return request has been reviewed and approved.